Privacy Policy

This privacy policy describes how we collect, use, store and protect the personal data of users who use our website, in accordance with the legislation on the protection of personal data (EU Regulation 2016/679, GDPR).

1. Data Controller

The Data Controller is Laura Fichera, located in Sjöbacken 17, 16565, Hässelby, Sweden. For any request relating to the processing of personal data, you can contact the owner at the email address: laura.fichera.handmade@gmail.com.

2. Types of Data Collected

We collect the following personal data when you place an order on our site:

Name and Surname
Address and Shipping Details (address, city, state, country, ZIP code)
Email and Phone Number
Payment Details (via PayPal, which collects the information necessary to complete the transaction)
Information on Items Purchased, including product name, quantity, price and description
Shipping Details (chosen courier, estimated shipping days)

3. Purposes of Data Processing

The data collected is used for the following purposes:

Process and Complete Orders Placed Through the Site
Send You an Email Confirmation of the Order, with a Summary of the Products Purchased and Other Relevant Information (such as shipping details)
Fulfill Legal, Tax and Accounting Obligations Related to Purchases Made
Ensure the Security and Functionality of the Website

4. Methods of Data Processing

The data is processed electronically and automatically, and is stored for the time necessary to complete the order and fulfill legal obligations. The data is processed exclusively for the purposes described above and will not be used for further purposes without your explicit consent.

5. Data Retention

The personal data collected will be stored for the time necessary to manage the purchase process and fulfill legal obligations. Once the order is completed, the data will be stored for the period provided for by current tax and commercial legislation.

6. Sharing Data with Third Parties

Personal data may be shared with the following parties for the purposes indicated:

PayPal: In the case of payment via PayPal, data relating to the payment, such as the order ID and the amount, are shared with PayPal for the management of the transaction. PayPal has its own privacy policy which you can consult at this link: PayPal's Privacy Policy.
Couriers and Shipping Services (PostNord): Shipping data, such as the delivery address, is shared with the courier PostNord to complete the delivery of the order. PostNord has its own privacy policy which you can consult at the following link: PostNord's Privacy Policy.
Technical Service Providers: Data may be processed by technical service providers who support the operation of the site, such as hosting and database management. These providers process the data on our behalf and are bound by confidentiality agreements.

7. Rights of the Data Subject

Pursuant to the GDPR, you have the right to:

Access Your Personal Data and Request a Copy
Request the Correction or Deletion of Your Personal Data, Where Applicable
Limit or Oppose the Processing of Your Personal Data, in Certain Cases
Request Data Portability, i.e. Obtain Your Data in a Structured and Machine-Readable Format
Withdraw Consent to Data Processing at Any Time, Without Affecting the Lawfulness of the Processing Carried Out Before the Withdrawal
Lodge a Complaint with the Competent Supervisory Authority

8. Cookies and Tracking

To improve your browsing experience, our site uses cookies. These may include cookies necessary for the operation of the site (e.g. to manage the user session) and cookies for analytical and advertising purposes. We use cookies only with the user's prior consent.

For More Details on the Use of Cookies and to Manage Them, You Can Consult Our Cookie Policy.

9. Data Security

We take appropriate security measures to protect users' personal data against unauthorized access, alteration, disclosure or destruction of data. However, no system of transmission over the Internet or electronic storage is completely secure. Although we do our best to protect your data, we cannot guarantee absolute security.

10. Changes to the Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be published on this page, with the date of the last update.

Last Updated: February 2025